Welcome to the Direct Cycling website brought to you by Direct Sports. Customer Service is at the core of everything we do and is a primary reason for our success. Our target to set a new standard in Customer Service has given us a very strong track record in this area. Independent reviews across 3rd party websites consistently place us ahead of our competition.
We stock a wide range of high quality running equipment, supply specialist advice on the best shoes and equipment for each individual's needs and offer accurate stock availability to allow you to know you'll get your product fast from stock after placing an order with us.
Our telephone details, email address and our physical shop address is at the footer of every page. We are here whenever you need to contact us by whichever means you wish and will respond promptly, efficiently and courteously to you; before or after making a purchase. Through this level of service combined with investment in professional infrastructure, people, facilities and training, we've become UK leaders in specialist running equipment.
As running specialists we help you make an informed choice by supplying accurate product information, detailed images and strong customer support for any queries you may have about our running products.
As a major UK Internet Sports equipment supplier, we have invested heavily in equipment, computer systems, staff, large stock holdings and state of the art premises. This provides us with an unrivalled service in all key areas and a number of e-commerce firsts.
We aim to respond to all emails within 48 hours (Monday - Friday).
Our shop is currently closed for a refurbishment.
If you live local and require our restring service, please call us and we will make arrangements for this with you.
We pride ourselves in our Customer Service, after sales service and efficient returns service.
Whilst our web presence is great it doesn't end there, we also offer a local rate telephone number with strong sales staff support, to attend to your calls.
It is our goal to provide you with a hassle free route to the best running equipment, packed and delivered in the minimum timescale whilst keeping you informed throughout this process. We hope you enjoy using the site and shopping with us.
If you live local and require our restring service, please contact us here and a member of the team will contact you shortly to arrange a time slot for your racket to be restrung
Company registered address as above. Registered in England, No: 04648702